Crown Paradise Club Cancun | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

“The beach was fine and easily accessible from the resort!”view full review

Crown Paradise Club Cancun, a 5-star family-friendly resort, features a large gastronomic selection in a la carte specialty restaurants, a fabulous Aquapark, and modern facilities enhancing a fun getaway. This all-inclusive resort offers varied services, including free on-site activities like mini-golf and game rooms.

Rooms & Amenities

Rooms at Crown Paradise Club Cancun include air conditioning, stocked minibars, and balconies with ocean views. Each room features modern amenities such as flat-screen TVs and laptop-compatible safes. The hotel is equipped with family accommodations, including spacious suites for larger groups.

Dining Options

Dining options at Crown Paradise Club Cancun include 7 restaurants offering cuisines ranging from Japanese at Fujiyama to Italian dishes at La Piazza. Guests can enjoy cocktails at 6 bars, including Club Caribe Pool Bar and the Beach Bar. A buffet-style restaurant offers a variety of international dishes.

Leisure & Events

Leisure facilities at Crown Paradise Club Cancun include three family-friendly pools, a gymnasium, and a water park specifically designed for children. Guests can engage in various activities like water polo and aerobics. The hotel also accommodates events, offering expansive meeting spaces and outdoor venues.

Location & Transportation

This Cancun hotel is located within the hotel zone, known for its beautiful beaches and proximity to attractions such as the Museo Subacuatico de Arte and El Rey Archaeological Zone. Crown Paradise Club Cancun is 18.5 km from Cancun International Airport, ensuring ease of access for travelers.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Family Room

2 persons

38 m²

1 King-size bed

Air conditioning

room details

Double Room Two Double Beds

2 persons

38 m²

2 Double beds

Shower

Coffee machine

room details

King or Double Room Ocean View

2 persons

38 m²

1 King-size bed

Shower

Coffee machine

room details

Crown Club Room Two Adults

2 persons

42 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 13.3 km

Airports

Cancun (CUN) 16.3 km

Isla Mujeres (ISJ) 35.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Italy

“I enjoyed dining at the Italian restaurant during my stay. The flavors were great, and the ambiance was charming. The fresh pasta and sauces truly stood out, making it a nice experience for a good evening.” view full review

Amazing Kids Club!

“The Kids Club was a highlight for my family. My children, aged 6 and 4, were excited to attend daily activities. With arts and crafts, cookie decorating, and fun games, they always wanted to stay longer. This made it easy for my wife and me to relax.” view full review

Ocean View Delight

“We had a beautiful ocean view from our room. Every morning, I loved waking up and enjoying the sunrise over the sea. The room was clean and well-maintained, with a cozy atmosphere, made our stay enjoyable.” view full review

Fantastic Evening Shows

“The evening entertainment was fantastic! The shows were engaging, and the performers were clearly talented. We loved attending the themed nights, which brought fun and excitement to our holiday, making it a complete experience.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Aerobics
Fishing

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Head massage
Full body massage
Public Bath
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

Map view

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

City landmarks

Museum

Mayan Museum of Cancun

2.0 km

Landmark

Iberostar Cancun Golf Course

800 m

Museum

Parque Maya Cancun

1.9 km

Spa Centre

NIZUC Resort & Spa

2.7 km

Landmark

Extreme Games Cancun

3.3 km

Landmark

Dolphinaris Cancun

4.1 km

Theme Park

Ventura Park Cancun

5.0 km

Night club

H Roof

4.1 km

Landmark

Avenida Kukulkan

5.4 km

Landmark

Laguna Nichupte

4.9 km

Museum

Museo Subacuatico de Arte

5.3 km

Landmark

Museo Sensorial del Tequila

5.4 km

Museum

Cancun Wax Museum

6.2 km

Landmark

Scorpion's Temple ruins

6.4 km

Landmark

Yamil Lu'um Archeological Site

6.4 km

Nearby

Beach

Playa Delfines

520 m

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

550 m

Restaurants

El Mexicano

300 m

Boulevard Kukulkan km 16

Terraza Careyes

280 m

Grand Oasis Tulum

Benazuza

450 m

Blvd Kukulcan Km 19.5

Nook Restaurant

470 m

Blvd Kukulkan Km 9

Cafe Solaris

770 m

Blvd. Kukulcan Km 19.5 GR Solaris Cancun

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 15768 reviews

#67 of 267 hotels in Cancun based on Tripadvisor

Mary

United States, February 2025

5.4/10

My stay at Crown Paradise Club Cancun was a mixed bag. The staff were undeniably friendly and went above and beyond, as exemplified by Yasmin at the concierge desk. However, the accommodations felt dated, with issues like noise and limited dining options. which made the experience less enjoyable than I had hoped.

Rooms

5.0

The room I stayed in was clean, but it felt outdated. the air conditioning unit was quite noisy, making it hard to get a good night's sleep. The bathroom had some rust, which was disappointing.

Service

9.0

The staff were very friendly and hardworking. especially Yasmin, who helped us get medication for my wife. They truly seemed dedicated to assisting guests.

Location

6.0

The hotel is located near the beach, which was lovely. though it felt a bit isolated from nearby attractions. I found it challenging to explore without paying for additional transport.

Dining

5.0

Dining options were quite limited. the buffet offered similar dishes daily, and getting reservations for the specialty restaurants was a hassle. It didn't meet my expectations for an all-inclusive experience.

Facilities

5.0

While the hotel had basic facilities and cleanliness was maintained, things like the slow check-in process and issues with the elevators diminished the overall experience.

United States, December 2024

7.4/10

My stay at Crown Paradise Club Cancun was a mixed bag. On one hand, the activities for kids were a blast, keeping my daughter entertained the whole time. However, we faced significant room issues, including leaks and maintenance work that disrupted our stay. Overall, it's a decent spot for families, but the room problems were a bummer.

Rooms

5.0

The first room we had was quite disappointing due to leaks and a musty smell. After being moved, it was much better, but then we dealt with maintenance noise all week.

Service

6.0

The staff was really friendly and always willing to help, but the management seemed hit or miss, especially regarding room issues.

Location

8.0

The resort's location is great, close to fun activities, and the beach was nice, despite some erosion.

Dining

6.0

Dining was okay; the buffet had decent choices, but I found the sit-down restaurants didn't live up to expectations. The late-night burger bar was a highlight though!

Facilities

5.0

There were plenty of facilities, and I loved the kids club, but the maintenance issues affected our overall experience.

Dave

United States, December 2024

6.4/10

My stay at Crown Paradise Club Cancun was filled with both highlights and a few disappointments. While the great service from the staff made me feel welcomed, the quality of the food at the buffet fell short of my expectations. I appreciated the variety of amenities available, but some of the rooms could really use updates. Overall, I had a good time, but there are areas that could be improved.

Rooms

7.0

I found the room a bit dated, but it was clean enough. However, I did notice some areas could definitely use a refresh, like the bathroom.

Service

8.0

The staff were consistently friendly and helpful, making our experience enjoyable, especially during our meal times.

Location

9.0

The resort is in a great location, with easy access to the beach and beautiful views.

Dining

6.0

The buffet options were decent but lacked variety, while some specialty restaurants stood out, particularly the Italian.

Facilities

7.0

The facilities were generally good, but I found some areas crowded during peak times which made things less enjoyable.

Lewis

United States, November 2024

7.2/10

My stay at Crown Paradise Club Cancun was mostly enjoyable, but there were definitely some downsides. The staff were excellent and made us feel welcome. however, amenities were lacking and some noise issues disrupted our sleep. The beach location was fantastic, but the dining options could use a bit more variety. Overall, it was a fun family vacation with some areas needing improvement.

Rooms

7.0

Our family suite was spacious and well-arranged for a family of four. The lack of a balcony on the upper level was disappointing, but we appreciated the two bathrooms and consistent cleanliness.

Service

8.0

The staff were friendly and attentive, going above and beyond especially during check-in. It made a huge difference in our experience. However, I did notice some inconsistency in service levels at times.

Location

8.0

The resort's location is excellent, right near the beach. It offered plenty of activities for our family, although access to some areas felt a bit restricted at times.

Dining

6.0

Dining at the resort was adequate, but I found the buffet options quite repetitive. The French restaurant was a standout for lunch, and the snack bar by the pool had some tasty offerings.

Facilities

6.0

While the pools were nice, I felt the kid's pool needed heating since my children found it too cold to enjoy. Also, limited restroom access near the pools was inconvenient.

Leonard

United States, October 2024

5.4/10

My stay at Crown Paradise Club Cancun was a mix of positives and negatives. The hotel staff were incredibly polite and attentive, making the overall experience pleasant. However, I encountered issues with overcrowding, especially around the restaurants, and the room I received was not what I had expected after booking it in advance.

Rooms

5.0

The room was basic, with a nice view of the ocean, but I was disappointed with the cleanliness of the bathroom and the room's layout. The shower leaked, which was annoying, and the noise from neighboring rooms was disruptive.

Service

7.0

The staff was genuinely welcoming and worked hard to make my visit enjoyable. From the attentive waitstaff to the concierge, they went above and beyond. However, their effectiveness was often overshadowed by the resort's management issues, which seemed to stretch them thin.

Location

6.0

The location was convenient, just a short walk to the beach, although I noticed that the beach itself has suffered from erosion. Despite this, the white sand and warm water were lovely. It's also close to the airport, making arrivals and departures easy.

Dining

5.0

Dining experiences varied widely. The buffet food was decent but often too crowded, and I had difficulty making reservations for the specialty restaurants. When I did manage to get a table, the food was hit or miss, with some meals being good while others were disappointing.

Facilities

5.0

Facilities were decent, with several pools available. However, I faced significant issues trying to use the elevators, as they were usually overcrowded, and one was out of order during my stay. Room service had a service charge, which felt unnecessary for an all-inclusive resort.