Crown Paradise Club Cancun Hotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Family Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Air conditioning

room details

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Guest Room

Max:

2 persons

410 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

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Deluxe Double Room

Max:

2 persons

410 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 8.3 mi

Airports

Cancun (CUN) 10.1 mi

Isla Mujeres (ISJ) 22.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Yoga class
Aerobics
Fishing

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Head massage
Full body massage
Public Bath
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

City landmarks

Museums

Mayan Museum of Cancun

1.3 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

2800 ft

Museums

Parque Maya Cancun

1.2 mi

Spa Center

NIZUC Resort & Spa

1.6 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2.1 mi

Amusement & Theme Parks

Ventura Park Cancun

3.1 mi

Blvd. Kukulcan

Dolphinaris Cancun

2.6 mi

Night club

H Roof

2.6 mi

CancunMexico

Avenida Kukulkan

3.3 mi

Benito Juárez

Laguna Nichupte

3.1 mi

Museums

Museo Subacuatico de Arte

3.3 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

3.3 mi

Museums

Cancun Wax Museum

3.9 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

4.0 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

4.0 mi

Nearby

Beach

Playa Delfines

1800 ft

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1900 ft

Restaurants

El Mexicano

1000 ft

Boulevard Kukulkan km 16

Terraza Careyes

1000 ft

Grand Oasis Tulum

Benazuza

1500 ft

Blvd Kukulcan Km 19.5

Coba International Buffet

1200 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

El Galeon del Caribe

3000 ft

Blvd Kukulcán Km 19.4

Cafe Solaris

2600 ft

Blvd. Kukulcan Km 19.5 GR Solaris Cancun

Pescadillas el Galeon

4100 ft

Restaurant

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

5.8

Location

7.4

Service

7.6

Dining

5.6

4/5 based on 15768 reviews

#67 of 267 hotels in Cancun based on Tripadvisor

Mary

United States of America, February 2025

5.4/10

My stay at Crown Paradise Club Cancun was a mixed bag. The staff were undeniably friendly and went above and beyond, as exemplified by Yasmin at the concierge desk. However, the accommodations felt dated, with issues like noise and limited dining options. which made the experience less enjoyable than I had hoped.

Rooms

5.0

The room I stayed in was clean, but it felt outdated. the air conditioning unit was quite noisy, making it hard to get a good night's sleep. The bathroom had some rust, which was disappointing.

Service

9.0

The staff were very friendly and hardworking. especially Yasmin, who helped us get medication for my wife. They truly seemed dedicated to assisting guests.

Location

6.0

The hotel is located near the beach, which was lovely. though it felt a bit isolated from nearby attractions. I found it challenging to explore without paying for additional transport.

Dining

5.0

Dining options were quite limited. the buffet offered similar dishes daily, and getting reservations for the specialty restaurants was a hassle. It didn't meet my expectations for an all-inclusive experience.

Facilities

5.0

While the hotel had basic facilities and cleanliness was maintained, things like the slow check-in process and issues with the elevators diminished the overall experience.

United States of America, December 2024

7.4/10

My stay at Crown Paradise Club Cancun was a mixed bag. On one hand, the activities for kids were a blast, keeping my daughter entertained the whole time. However, we faced significant room issues, including leaks and maintenance work that disrupted our stay. Overall, it's a decent spot for families, but the room problems were a bummer.

Rooms

5.0

The first room we had was quite disappointing due to leaks and a musty smell. After being moved, it was much better, but then we dealt with maintenance noise all week.

Service

6.0

The staff was really friendly and always willing to help, but the management seemed hit or miss, especially regarding room issues.

Location

8.0

The resort's location is great, close to fun activities, and the beach was nice, despite some erosion.

Dining

6.0

Dining was okay; the buffet had decent choices, but I found the sit-down restaurants didn't live up to expectations. The late-night burger bar was a highlight though!

Facilities

5.0

There were plenty of facilities, and I loved the kids club, but the maintenance issues affected our overall experience.

Dave

United States of America, December 2024

6.4/10

My stay at Crown Paradise Club Cancun was filled with both highlights and a few disappointments. While the great service from the staff made me feel welcomed, the quality of the food at the buffet fell short of my expectations. I appreciated the variety of amenities available, but some of the rooms could really use updates. Overall, I had a good time, but there are areas that could be improved.

Rooms

7.0

I found the room a bit dated, but it was clean enough. However, I did notice some areas could definitely use a refresh, like the bathroom.

Service

8.0

The staff were consistently friendly and helpful, making our experience enjoyable, especially during our meal times.

Location

9.0

The resort is in a great location, with easy access to the beach and beautiful views.

Dining

6.0

The buffet options were decent but lacked variety, while some specialty restaurants stood out, particularly the Italian.

Facilities

7.0

The facilities were generally good, but I found some areas crowded during peak times which made things less enjoyable.

Lewis

United States of America, November 2024

7.2/10

My stay at Crown Paradise Club Cancun was mostly enjoyable, but there were definitely some downsides. The staff were excellent and made us feel welcome. however, amenities were lacking and some noise issues disrupted our sleep. The beach location was fantastic, but the dining options could use a bit more variety. Overall, it was a fun family vacation with some areas needing improvement.

Rooms

7.0

Our family suite was spacious and well-arranged for a family of four. The lack of a balcony on the upper level was disappointing, but we appreciated the two bathrooms and consistent cleanliness.

Service

8.0

The staff were friendly and attentive, going above and beyond especially during check-in. It made a huge difference in our experience. However, I did notice some inconsistency in service levels at times.

Location

8.0

The resort's location is excellent, right near the beach. It offered plenty of activities for our family, although access to some areas felt a bit restricted at times.

Dining

6.0

Dining at the resort was adequate, but I found the buffet options quite repetitive. The French restaurant was a standout for lunch, and the snack bar by the pool had some tasty offerings.

Facilities

6.0

While the pools were nice, I felt the kid's pool needed heating since my children found it too cold to enjoy. Also, limited restroom access near the pools was inconvenient.

Leonard

United States of America, October 2024

5.4/10

My stay at Crown Paradise Club Cancun was a mix of positives and negatives. The hotel staff were incredibly polite and attentive, making the overall experience pleasant. However, I encountered issues with overcrowding, especially around the restaurants, and the room I received was not what I had expected after booking it in advance.

Rooms

5.0

The room was basic, with a nice view of the ocean, but I was disappointed with the cleanliness of the bathroom and the room's layout. The shower leaked, which was annoying, and the noise from neighboring rooms was disruptive.

Service

7.0

The staff was genuinely welcoming and worked hard to make my visit enjoyable. From the attentive waitstaff to the concierge, they went above and beyond. However, their effectiveness was often overshadowed by the resort's management issues, which seemed to stretch them thin.

Location

6.0

The location was convenient, just a short walk to the beach, although I noticed that the beach itself has suffered from erosion. Despite this, the white sand and warm water were lovely. It's also close to the airport, making arrivals and departures easy.

Dining

5.0

Dining experiences varied widely. The buffet food was decent but often too crowded, and I had difficulty making reservations for the specialty restaurants. When I did manage to get a table, the food was hit or miss, with some meals being good while others were disappointing.

Facilities

5.0

Facilities were decent, with several pools available. However, I faced significant issues trying to use the elevators, as they were usually overcrowded, and one was out of order during my stay. Room service had a service charge, which felt unnecessary for an all-inclusive resort.